As per contact mail ID and phone no given on the net, I tried lot of time but in case mail reply given that"Mail not delivered as mail box is full" and in case of telephone no one is there for picking up the phone call.
It is my request please remove both the contacts as they are not working.
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Aug 6, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
This has reference to the query/complaint raised by you. You are requested to email your query/complaint to the dedicated CRA email ID info.[protected]@nsdl.co.in, mentioning your Permanent Retirement Account Number (PRAN). Alternatively, you can also register a query/complaint with the following options-
a. Logging on the website www.cra-nsdl.com with the user ID (PRAN) and Internet Personal Identification Number (IPIN) allotted to you.
b. Calling CRA’s helpline number (Toll-free[protected] and authenticating yourself with the Telequery Personal Identification Number (T-PIN) allotted to you.
c. Writing to CRA in prescribed format (Form G1-which is available on our website-www.npscra.nsdl.co.in under the menu ‘Subscriber Corner’). If Form G1 cannot be downloaded by the subscribers, they can simply write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better."
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This has reference to the query/complaint raised by you. You are requested to email your query/complaint to the dedicated CRA email ID info.[protected]@nsdl.co.in, mentioning your Permanent Retirement Account Number (PRAN). Alternatively, you can also register a query/complaint with the following options-
a. Logging on the website www.cra-nsdl.com with the user ID (PRAN) and Internet Personal Identification Number (IPIN) allotted to you.
b. Calling CRA’s helpline number (Toll-free[protected] and authenticating yourself with the Telequery Personal Identification Number (T-PIN) allotted to you.
c. Writing to CRA in prescribed format (Form G1-which is available on our website-www.npscra.nsdl.co.in under the menu ‘Subscriber Corner’). If Form G1 cannot be downloaded by the subscribers, they can simply write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better."