Address: | Muzaffarpur, Bihar, 845401 |
I am Abhimanyu Kunwar.I have a hp pavlon 15-E017TX-HP notebook pc. One day in an acident my Laptop damaged. When i complain to hp custmer care. They give me complain id -[protected]-471, when i register my complain it comes in ADP coverage..After someday engineer visited And They take snapshoot of my laptop. And then after One and half monthe letter again come to me to change the parts of my laptop but they only change only two parts in place if three part when i ask to him aboutb rest of part then they tells me that it will take some more time. And they close my complain without my permission.then i contect to them and they told me to register new complain .fhe whole process takes About 3 Months.and my adp coverage warenty is expired but my laptop comes in 3 Year warrenty.and till date my laptop part is not changed. They tells me that now i[censored] want to change it you hav to pay for it . Due to that affected pqrt of my laptop my laptop flap is not close properly.i am attached the invoice And complain recipt.and image of laptop.my mob no [protected] Was this information helpful? |