[Resolved]  Envi Salon & Spa — hair smoothening

Address:Shop no. 2, Manu Mahal, Kings Circle, Matunga (CR), Mumbai, Maharashtra 400019, Mumbai City, Maharashtra, 400019

I did my straightening 2 weeks back from enrich salon matunga. Upon reaching their they immediately asked me to go for systeine as they said my hair are fully damaged which were actually not. This are their tactis as systeine is very costly treatment. I did not had any issues but they said this will only last for 2 months upon which i asked them to do hair smoothening. My hair are upto shoulder which costs 5 thousand in their card. But after treatment they charged me 9 thousand along with membership. On the top of this my hair had few curls in second wash only. When i did asked them to repair it they literally changed their statements and said that cannot be done. They have duped me for almost 9 thousand. Techinician ahmed was such a useless guy he always needed assistance from his seniors while doing treatment. I want a strict action to be taken against enrich salon.
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May 2, 2019
Complaint marked as Resolved 
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Hi,

I have taken facial from Envi salon thane, vivana mall on 5th aug.
I was charged more than 10000 rs for facial.

On asking for the bill they said that printer is not working and will not be able to provide me hard copy of the bill and will mail me later.. which is not done. I feel I was overcharged for the services provided to me.

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    Shop no. 2, Manu Mahal, Kings Circle, Matunga (CR), Mumbai, Maharashtra 400019, Mumbai
    Maharashtra
    India
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