[Resolved] Epson India — authorized service center is not responding against epson service request | |||
My name is arnab dam, product: l3110 epil (Inkjet printer, in warranty), Serial no.: x5dz178476. I lodged an online service request with epson india on 13/08/2019 for product malfunctioning. Service request number is ins[protected]. Rma number is inw[protected]. Authorized service center is unipower services, kolkata-700029 (Phone number [protected]), they contacted me over my phone number, but for some reason my phone was switched off at that time. After that i have been trying to contact unipower services over their phone number ([protected]) for five days. But they are not responding at all. Please please please ensure that my service request gets disposed. Was this information helpful? | |||
Oct 8, 2019 Complaint marked as Resolved Epson India customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 Epson India Customer Care's response Thank you for reaching out to us. Please allow us some time as we look into your concern on priority. Apologies for the inconvenience caused.
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And I am not to remove this
Because this printer's architecture is very complicated
Please tell any technician to visit it's very urgent