Epson India — epson printer l210

Address:	Varanasi, Uttar Pradesh, 221005
Website:	paathshalainstitute.com

Dear sir/ madam
I am your customer and using epson printer & epson projector earlier i used canon photo printer.in canon printer there is only one problem that is print cost is high but there is very good quality that is help & support and services at your door step, only you have ready to pay. And that is very very good because we save our time.
Today, i am very very disappointed from your service center. I want to share incident which is happen with me.
Epson printer is very good and also very good print quality and also i suggested 10 -12 family members & friends but now i clear said don't go for epson printer because epson service & support very poor or worst.
Today i call astron epson service center which is situated a-19, gandhi nagar, sigra, varanasi, up, india.
After calling, i respectfully said that mam, my printer have a problem and not print the page and show on monitor that paper jam. Can you send any executive to my place for repair, i will pay all your charges but from other side badly reply that no, and said if you want to repair your printer come to our center then i asked her how much take time, can you repair soon and return my printer hand to hand she says smoothly yes then i go to epson service center with one hour and tell problem again because there is another lady to deal in front office. She don't show to interest that what is problem in my printer and badly said that leave your printer and come tomorrow. I request kindly inspect my printer and then tell me the time for delivery but that lady badly reply and said come tomorrow then i said may i call tomorrow to know my printer status then she shouted on me and said that we can not tell any thing on call come tomorrow and ask. I said that i am coming so far with car. Then she shouted on me and call another male person and tell that person, this customer disturbing me, then i am very shocked and depressed because these all incident happened with me and surrounding 4-5 customers also available. I felt very disappointed and decided that change my printer epson to canon and throw this printer. Then after i returned with my printer and try to repair, if repaired else buy new canon printer. And also decided, i will post every where this incident so that every body aware epson service center behaviour and care about customers.