[Resolved] Epson India — l3150 printer

 
1 Review
Mumbai, Maharashtra, India
 Sumish Darak on Dec 13, 2019
On service request of paper jam in printer aarvee info services mumbai sent an engineer and he did not follow correct practice to remove paper stuck in printer and damaged printer roller on 11 december.
Next day another engineer came to replace roller and said original is ok but some other technical problem emerged and he also failed to repair it.
Complaint marked as Resolved Jan 17, 2020

Complaint Status


[Dec 13, 2019] Epson India customer support has been notified about the posted complaint.
Updated by Sumish Darak, Dec 13, 2019
AAR VEE INFO SERVICES MUMBAI COLLECTED Rs 650 service charge and not responding to my call and not repairing printer. Take action.
Updated by Sumish Darak, Dec 16, 2019
No action has been taken by Service Centre.
Verified Support
Epson India Customer Care's response, Dec 16, 2019
Hi Sumish, sorry to hear about that. We request you to register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN and share your complaint number & contact details with us. We regret the inconvenience caused.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    36%
    Complaints
    384
    Pending
    27
    Resolved
    131
    phone
    +91 80 3051 5000
    location
    12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
    Epson India - l3150 printer