[Resolved] Epson India — l3150 printer
Mumbai, Maharashtra, India
SuSumish Darak on Dec 13, 2019
On service request of paper jam in printer aarvee info services mumbai sent an engineer and he did not follow correct practice to remove paper stuck in printer and damaged printer roller on 11 december.
Next day another engineer came to replace roller and said original is ok but some other technical problem emerged and he also failed to repair it.
Complaint marked as Resolved Jan 17, 2020
[Dec 13, 2019] Epson India customer support has been notified about the posted complaint.
Verified SupportEpson India Customer Care's response, Dec 16, 2019
Hi Sumish, sorry to hear about that. We request you to register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN and share your complaint number & contact details with us. We regret the inconvenience caused.
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