[Resolved]  Epson India — l380, srl no. x2q5509826, scanning failed

I purchased the epson l380 printer (All in one) on 13/07/2018,
But after a few days of installation i faced scanning problem.
I lidged complaint over telephone to ph no.[protected] on 20/09/2018 (Compln no.5297450) & on 22/09/2018 (Compln no.
5302821). But till date no technician visited my instrument
To solve the problem (Scanning).in this situation i would
Be bound to refer this case to consumer forum of govt. Of
W bengal., since the warranty period is stll valid.

Mr. K g bagchi. Mob no. [protected]
Date -28/09/2018
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2018
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Epson India Customer Care's response
Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Epson India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    545
    Pending
    0
    Resolved
    291
    Epson India Phone
    +91 80 3051 5000
    Epson India Address
    12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
    View all Epson India contact information