Epson India — l6170 printer x4f2002437

 
2 Reviews
Epson India Corporate Office, 12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor,, India
 rohit mangal ca on Jun 25, 2019
I have been facing many issues since purchase and those are still major issues. Their many service technical experts have come, and they have made more than 10 visits but still the issues are there. They have replaced some parts as well but problems are still there

1. Zig zag prints
2. Issues with cleaning
3. Ink wastage
4. Automatic power cut
5. Frequent paper stucking
6. Issues replacement of part pending for more than two months now

Complaint Status


[Jun 25, 2019] Epson India customer support has been notified about the posted complaint.
Verified Support
Epson India Customer Care's response, Jun 26, 2019
Sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN . We regret the inconvenience caused.
Updated by rohit mangal ca, Jun 26, 2019
the link is not allowing me to submit. The submit button is not working. Further you should appreciate than these problems are still there after multiple complaints. You can track the same on your system via my Serial no. x4f2002437. part is pending from 2 months, even after complaining many times.

complaining has not given solution, so i am expecting it from you..

l6170 printer x4f2002437
l6170 printer x4f2002437
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Rma no INW[protected]
Customer no IN[protected]
Our cts scanner seriol no WLLF036063
TM-S2000MJ-213 scanner for bank
Complaint created on 27/12/2018 but issue still not resolved
Mobile no [protected]
Landline no [protected]

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    Customer satisfaction rating
    33%
    Complaints
    356
    Pending
    21
    Resolved
    110
    phone
    +91 80 3051 5000
    location
    12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
    Epson India - l6170 printer x4f2002437