[Resolved] Epson India — Misbehaviour of service center | |||
Consumer complaints logo Menusubmit complaintsearch Home iconhome Question iconquestions Faqfaq Search Search Account Messages Notifications Complaints Sign out © 2020 consumer complaints forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail Printersepson indiaprinter l210 Epson india — printer l210 1 review R. Sreenivas. Jyothinagar, h. No. 2-10-256, india Rsreenivas on jun 4, 2020 Mark as resolved Sir it is highly regretted that the local service center at karimnagar of telangana state pin 505001 is looting the customers by saying unwanted repairs and charging abnormal rates.in the month of november, 19 i have given my printer bearing service no. S2akz49203. They said printer head has gone to be replaced. Rs.4200/- charged and i have paid, no receipt has given. During the lock down period it was used very less. Now the printer black color is not properly printing. Today i went to the service center. They are telling that the printer head has gone and it has to be replaced. I am a senior citizen with little pension. I took back saying i will made complaint against them. Their attitude is very rude and return back. Not only myself, so many customers are suffering with this service centre. They are not doing service but doing business. If the company will not solve my problem, i will touch the doors of justice and i will not leave. This is total injustice and company reputation will go if i touch the media. I have full confidence on company and you will solve my problem. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Epson India customer support has been notified about the posted complaint. Verified Support Jun 05, 2020 Epson India Customer Care's response Hi R. Sreenivas, very sorry to hear about that. Please provide us with your complaint number and contact details. We will get in touch with you soon.
Verified Support Jun 26, 2020 Epson India Customer Care's response Hi R. Sreenivas, sorry to hear about that. please register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share your complaint number and your contact number with us on Facebook, we are unable to view your contact number, as it is protected by Consumer Complaints. We regret the inconvenience caused.
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