[Resolved] Epson India — neither it scans nor works sometimes

Nirendra Sharma

from Mumbai, Maharashtra

Address:

600/31, laxman vihar, Gurugram, 122001

Dear sir
I bought epson inkjet printer whose serial number is x5dz123079 just one month ago. At the time of installation, the person who came to install it spent 2 hours 30 minutes but could not show me how does printer scan he phoned one senior person too but could not insall scan s/w.
It stops now anytime and spreads red ink on the doc during color printing and heats up on 3rd or 4th xerox. Copy.
May 9, 2019 i registered a complaint but then too my problem is unsolved.
Today 29th may, again i registered my complaint but now i want to replace this perinter. Please replace it with immediate effect.
Regards

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Jun 30, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Epson India Customer Care's response We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.