[Resolved] Epson India — no action taken (even after raising a service request)

punit.upadhyay

from Bengaluru, Karnataka

Address:	560037
Website:	Epson Customer Support

Hi,

Even after raising a complain against a fault for the purchased L655 printer against complain of "paper Jam", even though when there is no paper Jam . No action has been taken yet even after approx 2 months of registering the complaint request in customer care . I had to shell out 25k money and the printer is lying un-utilized . Kindly help .Please reach out to me @[protected]. I was promised that a technician would visit, but no one called .
Model C531C
Printer serial no :W8NY001536

Thanks
Punit

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Aug 25, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.