[Resolved] Epson India — no action taken (even after raising a service request)

 
1 Review
Bangalore , Karnataka, India
 punit.upadhyay on Jul 12, 2018
Hi,

Even after raising a complain against a fault for the purchased L655 printer against complain of "paper Jam", even though when there is no paper Jam . No action has been taken yet even after approx 2 months of registering the complaint request in customer care . I had to shell out 25k money and the printer is lying un-utilized . Kindly help .Please reach out to me @[protected]. I was promised that a technician would visit, but no one called .
Model C531C
Printer serial no :W8NY001536

Thanks
Punit
Complaint marked as Resolved Aug 25, 2018

Complaint Status


[Jul 23, 2018] Epson India customer support has been notified about the posted complaint.
Verified Support
Epson India Customer Care's response, Jul 24, 2018
Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [email protected] to register a complaint. Thank you.
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    Epson India - no action taken (even after raising a service request)