[Resolved]  Epson India — non compliance of service engineer (complaint no. inc[protected])

Address:	Thane, Maharashtra, 400607
Website:	not applicable

Dear Sir,
1.this air force canteen has purchased a new Epson printer lx-310 on 11 jul 18.
2. this same had been installed on 11 Jul 18. but the very next day on 12 jul 18 the printer stopped functioning.
3.subsequently, complaint lodged. With regard to subject complaint no. the service engineer at Thane Zone was contacted repeatedly and requested on extreme earnest grounds for rectification of the printer.
4. reight hours have elapsed with no response.
5. The printer is used at this Air Force Canteen, point of sale . unserviceability leads to immense inconvenience to customers and Sale of goods.
6. request, kindly look forward into the issue as Sale on Saturdays and Sundays are huge in volume of goods as well as customer traffic.