[Resolved] Epson India — not registering warranty | |||||
I have purchased epson printer l360 through amazon india sold by appairo retail private ltd. S. No. Vggk262547. Invoice no. Sboa-64785 (Mh-sboa[protected]. Order no.[protected] dtd 02.01.2019. Product was delivered on time. I have following grievance — 1)- no one came for installation of printer, though it was promised. 2)- company wants that product should be registered within 14 days online. But when a person tries to register it on epson website it demands uploading of invoice, however, when a person tries to upload it by taking photo of invoice then website says it cannot be uploaded. I tried to contact their customers support system by giving above details they don't respond. It appears that company doesn't want people to register their purchase to avoid service. Thus the espon india like street vendors believe only in selling products by hook & crook. Was this information helpful? | |||||
Feb 8, 2019 Complaint marked as Resolved Epson India customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.
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2 Comments | |||||
Comments
Printers showing number of errors while printing and not working properly.
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Epson l380 printer model c462h, serial number x2q5576484
in warrenty time. Printer is slow now. Giving print command twice or thrice to print a document. Contact customer care number in alleppey town, kerala state but no positive responce
in warrenty time. Printer is slow now. Giving print command twice or thrice to print a document. Contact customer care number in alleppey town, kerala state but no positive responce
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