[Resolved]  Epson India — printer malfunction - reg

Address:6th Cross street, Anna Nagar, PAMMAL, 600075

I purchased l805-std-epil printer (Serial number: w84k248398) in jan 2019. A week before it stopped printing black color with more than half ink left in the tank. I requested for service on epson website (Service request number: ins[protected]). The technician went to a wrong address and no further action is taken from epson office to resolve my issue. I'm calling the technician and the office for 4 days now but no positive response from their side. I cant register another service request as this on else still unresolved. I'm writing this here because i cant find any email to communicate with epson customer care (Very poor service it is).
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Sep 1, 2019
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
Epson India Customer Care's response
Hi, We apologize for the inconvenience caused. Thank you for sharing. We will look into it and resolve it at the earliest.
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