Epson India — regarding epson l130 printer

Address:

Kamrup Metropolitan, Assam, 781011

I have lodged a complain in service centre named neovision, chatribari, guwahati, assam. They have told me to bring the printer, when i have taken the printer to them, they kept it for two days and told me that to change the head is damaged. I have told to return the printer without changing the head. Even then they charged me rs. 980. When asked they told it is service charge. What type off service charge is this.