Epson India — taking too much time to get the printer repaired

Address:

Ernakulam, Kerala, 682021

Hi,
Recently purchased an Epson L805 printer.
Some rats get int to my printer and destroyed some cables. I submitted the printer to the service center named: Gloria Business And Services. In the coming 27 may it is going to be a month since I submitted printer to the service center . I am very shame that companies like Epson providing such cheap service to their customers. Their rating on google map is 2.4. That also so shameful. Products like printers are very much required in daily life for most of the users, so this much delay in the service is so bad.