Essar Petrol Pump — payment

Address:

500090

This complaint is in regards to essar petrol pump in nizampet, hyderabad.
I have been filling diesel& petrol in this pump from the last6-8months, initially they were accepting payment through cards and within no time they introduced payment through paytm.
Offlate from the last 3months these employees are not accepting the payment through any of above means (Card & paytm) when we ask about the same we will have to experience very badly with their stupid behaviour. They behave like goons and they speak very harsh.

Reason being is they exchange money for credit card users @3-4%-this has been eye witnessed by me and few others and we kept calm instead asking them in fear of insult.
This has been experienced almost with all our community mates, as a vicinity we decided to “not to go” this pump going forward.

We want to continue with this pump only if above issues are sorted and train employees to deal with customers.

Photo of licensee is attached fyr.