Estillo Furnitures Tollygunge — 3+1 seater sofa

I purchased a 3+1 seater sofa and a dressing table yesterday which was delivered to us today at our residence in barasat (Kolkata - 700126). It was raining since morning and even at the time of delivering. The sofa was all wet with very poor packaging. The sofa has got totally drenched in rain water and it has penetrated inside the foam. No solution was provided from the showroom executive when we complained about the same. I have mentioned the same in the delivery challan as well. So kindly arrange for a replacement or else we will complain in consumer forum.