Ethos Watches India — movado defective watch by ethos

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, we bought an automatic movada watch from ethos mall of india, noida in april 2017. The watch is a problem since the time we bought it. It has gone for repairs every 2months.in last 7 months, the watch has been in service center for 3 months. I had complained regarding this to ethos and they assured me that the communication had been sent to the movado brand and the brand rejected the request for replacement as the watch is working fine at that particular moment. When i asked them to forward me that reply, they confessed that the communication to the brand was not sent.
They are cheating customers, no action is being taken on this. The watch is 7 months old so is under warranty but there is no use as they are not helping me out.
Frauds by ethos delhi. Selling defective watches and cheating customers