[Resolved]  Eureka Forbes — about water filter

Address:Bangalore, Karnataka, 560090
Website:eurekaforbes.com

My name is joseph we had purchased water filter aqua gaurd classic plus in chamrajpet branch, bangalore in emi option it costed us 10500 rs. Almost we had paid upto 90 percent of money, but we shifted our home to other destination we requested for ro filter because o[censored]navailability of corporation water. So the company employee had came to our home by assuring that will do the exchange and took the filter, after that if we call him he is playing a game will deliver as soon as possible and giving unwanted reasons since from 5 months. So am requesting for administrator of erueka forbes to take serious action against those people who are spoiling the company name i never seen such a irresponsible #s including the manager of the branch too he is also playing a games. After a deep enquiry about the branch finally we got the phone number of that branch manager and complained about the issue that # itself is involved in this scam asking us what proof you have if you have purchased it. Then we showed that rascal that amount deducted from our account pass book then what else proof he needed. I never seen such a # in my life. We had purchased lot of products through emi but one had harassed like this. So for the eureka forbes concerned people's request to resolve the problem as soon as possible or we will drag those #s to media. That # chamrajpet branch manager number is [protected]. And the fraud employee who took our filter assuring us will be exchanged that # number is [protected] by name naveen.
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Nov 5, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Sep 23, 2017
Updated by Arokia Raj
The purchaser number [protected] by name Joseph
Verified Support
Sep 25, 2017
Eureka Forbes Customer Care's response
Dear Joseph,

I do understand your concern and have escalated the same to my team in Bangalore. They'll surely get back with an update on this as soon as possible. Request your cooperation in the meantime.

Regards,
Priya
Oct 20, 2017
Updated by Arokia Raj
Still yet nothing has resolved that ### is playing game again.
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