[Resolved] Eureka Forbes — air purifier fraud company

rohhan sharma

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought a car air purifier (Aerogaurd fresh) on 19/10/17... Useless product.
I bought it from their dealer in noida sangam electronics sector 18
The company website says 30 days money back policy.. After numerous visits to the dealer and a lot of phone calls to eureka forbes customer care (Which is the most useless in this country) nothing has been done.. Customer care says the dealer will take it back the dealer says speak to the company do whatever you want i will not take it back.

I also have a slip from a eureka forbes service agaent saying product not satisfactory kindly refund.. Still nothing has happened...

On 19/11/17 30days will be over then they will say u didnt come.. All my complaint numbers are with me.. I will post this on twitter and make sure no one buys eureka forbes and no one goes to this dealer

Worst customer service ever.

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Jan 1, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Eureka Forbes Customer Care's response Dear Rohhan,

Your registered contact number/customer ID will help my team assist you further. Please share the same so that they can get in touch with you.

Regards,
Anita

Verified Support

Nov 22, 2017

Eureka Forbes Customer Care's response Dear Rohhan,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita