[Resolved]  Eureka Forbes — Amc - not attending even after so much service requests

Address:

Ernakulam, Kerala, 686661

I entered in to an amc with eureka forbs for my aquagaurd classic model. I got an sms stating technician will attend the annual maintenance in the month of september. But no response and hence i send a service request and received a number :[protected]. No body responded till october. With my contacts i collected mobile number of kerala service head and also ernakulam service head. Later on the kerala customer service escalated it to chennai. Still no body attended. Later on up on further follow ups i got one sms that a service technician will attend the same. Yesterday evening i got and sms the same was attended by the technician and the complaint is closed. I am following up for past one month and no body is attending the service. This is cheating. Literally frustrated yesterday again i called kerala customer service and they promised service by today 12 pm. Still no body attend the same. Please resolve the same or return the money they taken for amc.