[Resolved] Eureka Forbes — amc of the telephone indicator of aquaguard | |||
One number of dr. Aquaguard magna ro+uv was purchased on 29.05.18 against bill no. 1346. Now, on 13.08.19 amc was done for one year with rs. 5020.00. Another rs. 1060.00 had been charged extra for replacement of outside iron remover cartridge. The telephone indicator of the machine had not been working properly just after completion of warranty period and it was shown to the person who attended to do the maintenance contract. But he intimated that this telephone indicator adapter is out of the amc of the machine. Now, my question is that why it is out of the amc of the machine when it is a part of the main machine. If i want to buy the said water purifier without the telephone indicator can it be sold to me? If not, then why extra charge for amc will be applicable for the telephone indicator separately? Request you to look into the matter carefully and arrange to do the needful immediately. Was this information helpful? | |||
Nov 2, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Sep 20, 2019 Eureka Forbes Customer Care's response Dear Amit, I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this. Regards, Anita Verified Support Sep 23, 2019 Eureka Forbes Customer Care's response Dear Amit, I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster. Regards, Anita Verified Support Sep 27, 2019 Eureka Forbes Customer Care's response Dear Amit, As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you. Regards, Anita | |||
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