[Resolved]  Eureka Forbes — amc of the telephone indicator of aquaguard

Address:

19, Naba Mahajati Road, Nalta, Dum Dum Cantonment, Kolkata - 700 028, Kolkata, West Bengal, 700028

One number of dr. Aquaguard magna ro+uv was purchased on 29.05.18 against bill no. 1346. Now, on 13.08.19 amc was done for one year with rs. 5020.00. Another rs. 1060.00 had been charged extra for replacement of outside iron remover cartridge.
The telephone indicator of the machine had not been working properly just after completion of warranty period and it was shown to the person who attended to do the maintenance contract. But he intimated that this telephone indicator adapter is out of the amc of the machine.
Now, my question is that why it is out of the amc of the machine when it is a part of the main machine.
If i want to buy the said water purifier without the telephone indicator can it be sold to me? If not, then why extra charge for amc will be applicable for the telephone indicator separately?
Request you to look into the matter carefully and arrange to do the needful immediately.