[Resolved] Eureka Forbes — amc sensa water purifier | |||
Recent service request no. [protected] Dear sir, I have taken amc on 29.05.2017 for 2 years for my sensa water purifier and paid rs. 8630/-. Contract receipt no. 27765727 was issued to me on 20.05.17. They were supposed to provide regular service for cleaning etc (No service from last two quarters). I raised service request in feb., 2018 and after that i have reminded them 7 times. Every time customer support team says request will be attended in 24 hours but no action. Escalation mechanism is poor. Their servic is extremely poor. I will never buy eureka forbes product. Arvind [protected], [protected] Was this information helpful? | |||
Apr 20, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 18, 2018 Eureka Forbes Customer Care's response Dear Arvind, I've shared your concern along with your details with my team in Meerut. Be assured, they'll connect with you soon to service your product. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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i have complained three times, your engineer comiing and what they are doing they knows, but after 2-days again same problem coming.
Please send an efficient engineer & service it immediately.
Regards,
rajnarayan padhi
m-[protected]
I have shared your concern with my team in Durgapur. They will surely get in touch with you at the earliest to rectify the issue in your product.
Regards,
Priya
Basis the conversation with my representative, I understand that your issue has been resolved. Do let me know if you require any further assistance.
Regards,
Priya