[Resolved]  Eureka Forbes — amc service not done, customer care also

Address:212107

As i have taken amc services for two years of rs. 8100.00 from aquagauard for my aquagauard reviva,
From last 9 month i called aquagaurd customer care executive for amc service, and every time executive tells same thing that aquagaurd person will come within 2 days but till now no one came to my address and my address already updated but in every call that want my address and again nobody come for services, for reference last service no. Is[protected] for amc services, after that i regularly call calls aquagaurd costmer care more than 10 times & every time executive tell services will do within 2 days by aquagauad technician.
But till now i waiting for aquagauard executive or technician when they visit to my home for services.
If aquagaurd eureka not able to do amc services so why they waste customer money & making customer fool.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
Eureka Forbes Customer Care's response
Dear Rakesh,

We do understand your concern. Your issue has been escalated to my service team in Chhattisgarh. They will get in touch with you at the earliest for further assistance. Request your patience.

Regards,
Anita
Jul 05, 2018
Updated by Rakesh.soni
Dear Mam,
As per your reply, I am highly disappointed with Eureka forbes service...
As my current address I have update too many times to Aquagaurad customer care & executives also which is in Uttar Pradesh not in Chhattisgarh. And last time at September 2017 Aquagaurd person came to address & updated in his customer card.
So why that confusion comes for my address & I am facing problem due to mistakes by Aquagaurd Eureka forbes person.
Jul 09, 2018
Updated by Rakesh.soni
Till now nobody from Aquagaurad Eureka came for service. As Eureka persons wait for completion of my AMC and after that they want money for attending defects.
Very very worst company...
Totally waste of money...
Jul 12, 2018
Updated by Rakesh.soni
As till now nobody came for AMC services from last 9 months for my Aquagaurd reviva.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information