[Resolved] Eureka Forbes — amc service not done, customer care also
RaRakesh.soni on Jul 4, 2018
As i have taken amc services for two years of rs. 8100.00 from aquagauard for my aquagauard reviva,
From last 9 month i called aquagaurd customer care executive for amc service, and every time executive tells same thing that aquagaurd person will come within 2 days but till now no one came to my address and my address already updated but in every call that want my address and again nobody come for services, for reference last service no. Is[protected] for amc services, after that i regularly call calls aquagaurd costmer care more than 10 times & every time executive tell services will do within 2 days by aquagauad technician.
But till now i waiting for aquagauard executive or technician when they visit to my home for services.
If aquagaurd eureka not able to do amc services so why they waste customer money & making customer fool.
Complaint marked as Resolved Aug 6, 2018
[Jul 04, 2018] Eureka Forbes customer support has been notified about the posted complaint.
Verified SupportEureka Forbes Customer Care's response, Jul 05, 2018
We do understand your concern. Your issue has been escalated to my service team in Chhattisgarh. They will get in touch with you at the earliest for further assistance. Request your patience.
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Eureka Forbes - Amc renewed on 13/02/16, but no service till date, no uniformity in regarding amc coverage, continuous harassment