Eureka Forbes — Aqua-guard Crystal UV unable to repair and unsatisfactory service

1.We have raised multiple service ticket-[protected], [protected], [protected].
2.Escalated to deepa.[protected]@eurekaforbes.co.in but no response
3.Escalated to CEO helpdesk- DNR#21722, DNDR#22752

Issue - Aquaguard Crystal UV plus is not working from 9th Dec 2021. Technician is not skilled to identify the issue and fix it at once. There were multiple part which was reported by technician as non-functional but even after replace of those products the machine is not working and beeps continuously.
Past one month we are following up with technician, technician manager, customer care, support team but we just receive a standard reply that issue will be addressed soon. But hopes and efforts are going in vain. Feed up of Eureka Forbes services.
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Jan 07, 2022
Updated by Aksharapc
Hi Eureka Forbes Support team,
It is month now that we are without water.
We have NOT received any update from your team yet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7751
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information