[Resolved] Eureka Forbes — aqua guard fusion

Rathish Vishek

Address:

Salem, Salem, Tamil Nadu, 636007

Bloody defective design and one of the worst company i have ever seen with all technical thieves in the company. M very much waiting to file a consumer protection case on this company. Kindly do needful to get refund for the machine supplied on 10.12.2019. Pls don't buy ny product from this company and pls try to spread this as public awareness as much as possible

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Feb 10, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Eureka Forbes Customer Care's response Dear Rathish,

I assure you to get this checked on priority. Please share your registered contact number & customer ID here, my team will definitely get in touch with you.

Regards,
Anita

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Rathish,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita

Verified Support

Jan 10, 2020

Eureka Forbes Customer Care's response Dear Rathish,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita

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Comments

Jevita

from Bengaluru, Karnataka

My yearly service was due in early December. I received multiple calls from customer care and service boys but finally no one has come. Today i get a message saying service is completed.

Eureka Forbes Customer Care's response, Jan 9, 2020

Verified Support

Dear Jevita,

Kindly share your registered contact number/customer ID here. My team will connect with you as soon as possible to service your product.

Regards,
Piyush

Eureka Forbes Customer Care's response, Jan 10, 2020

Verified Support

Dear Jevita,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Piyush

Eureka Forbes Customer Care's response, Jan 13, 2020

Verified Support

Dear Jevita,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Piyush