[Resolved] Eureka Forbes — Aquasure prime uv | |||||
I am writing this complaint regarding the forbes water purifier aqua sure prime uv which i bought almost 6 months back. After start using the product i came across problems like (1) not working notification lights properly. Notification light keeps on blinking all the day long, even if the tank is full. The same issue occurred almost 6 times till now and still happens. (2) the product takes 4 hours to fill one earthen pot, so the product is very slow in filling the water. After complaining avout the same service person comes and fix the issue but the same thing gets started in jus 4 5 days. So i complained for many times but yet the problem is not fixed. So kindly request to replace the product. Since its jus six months and complained for 4 5 times for the same issue Thanks and regards Rupesh shah Was this information helpful? | |||||
Apr 4, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Eureka Forbes Customer Care's response Dear Rupesh, I completely understand your disappointment about this. Please share your registered contact no./customer ID here & I'll have my team look into it at the earliest. Regards, Anita Verified Support Mar 02, 2017 Eureka Forbes Customer Care's response Dear Rupesh, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Anita Verified Support Mar 04, 2017 Eureka Forbes Customer Care's response Dear Rupesh, As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance. Regards, Anita | |||||
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I've made a note of your issue. Please help me with your registered contact number/customer ID and I 'll have my team get your product serviced at the earliest.
Regards,
Anita
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Anita
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita