Eureka Forbes — aqua-sure water purifier.

Hello sir and madam,

We have taken amc for aqua-sure water purifier. Which will expire on november.

Co. Persons now taking afair advantage of corona now. If person can come for service for purifier why he is not changing tap.
We called several times but no support. (Not picking up the phone).
Bachupally

Hari (Executive)
[protected]

Our tap is broken and we requested to do the service. Person came on 28th june for service told us. Sir i will give you the part replacement with in 3 days.

This is my service request no. [protected].
I called several time customer care, every lady from up (Uttar pradesh as per accent saying.. Sir soon our executive will come to you to replace your tap of aqua sure.)
Ro needs filter to replace.

4 months has already been passed for delaying tap replacement.

Concern person numbers are :

Hari (Executive)
[protected]

Even i have taken amc of rs 4500 + amount. No service till now from any person. I know this is critical situation of corona.. But principle of company should followed.. For service.

I hope you will understand a customer pain and do the needful. If nothing will happen i need to see, which door should be knocked to get justice.

Best regards.
Kapil sharma
[protected]