[Resolved]  Eureka Forbes — aquaguard water purifier-classic plus

Address:	Kozhikode, Kerala, 673010
Website:	[email protected]

Unit was installed on 24 Dec. 2016. No service was done till date, not even during the guarantee period. Unit stopped working, complaint registered on 05 July 2018, (Allocated request no. is [protected]). On 06 July 2018 one technician by name Mr. Krishnan(Name was disclosed by the person on request, phone no: [protected]), attended. According to him one PCB is defective, same is available at Ernakulam. It is going to take 2(Two) days to procure, replace and repair. Today is 20 th July, more than two weeks passed still not repaired. Yesterday Miss Neelima informed me that on 21 July technician will attend with PCB. More than the delay in repair, on four occasions technicians told me to make myself available at home for repair. But no one attended. I lost four working days and the purifier is still out of order. Kindly do needful.