[Resolved] Eureka Forbes — aquaguard classic plus

Irshad Hussain Mohammed

from Hyderabad, Telangana

Address:

500029

Hello team,

I have purchased aqua-guard classic machine on 23/11/2017. It is now more than 2 months and it is not installed. I have been following rajesh from secundrabad circle who has sold this to me. Than his manager chandrasekhar reddy and than his boss rafi. It is a night mare for me for last 2 and half months to call them every alternate day to get the system installed.

Can you please help me or should i sell it online?

Thanks & regards,
Irshad
[protected]

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Mar 10, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Eureka Forbes Customer Care's response Dear Irshad,

I've escalated your concern to my team in Hyderabad. They'll get in touch with you at the earliest to install your product. Request your cooperation in the meantime.

Regards,
Priya

Verified Support

Feb 06, 2018

Eureka Forbes Customer Care's response Dear Irshad,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya