[Resolved] Eureka Forbes — Aquaguard crystal plus

Shashank Abhisheik

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700136
Website:	Eurekaforbes.com

For seven days, every day, I've called up the Eureka Forbes service center in Kolkata to get my Aquaguard machine reinstalled in my new apartment. Every single time, thwy have assured me that a technician will come right away. It's been seven days that we've been without drinking water. Even after daily reminders and repeated reassurances, the team hasn't been able to solve the problem. Can someone please help?

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Jun 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Eureka Forbes Customer Care's response Dear Shashank,

Please share your contact details/customer ID and my team will soon contact you to re - install your product.

Regards,
Anita

Verified Support

May 12, 2017

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

May 15, 2017

Eureka Forbes Customer Care's response Dear Shashank,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita