[Resolved]  Eureka Forbes — aquaguard enhance ro not working

Hi customer support

I am submitting this complaint with lot of frustration. My ro is under warranty and needed urgent service as the power light is blinking and ro is not pumping water properly. I logged a complaint with customer service (Complaint number: [protected]) on 20th oct and requested for urgent assistance. Despite multiple followups nobody turned up from service department. Customer service helpdesk just gives a false promise that the request has been escalated and someone will visit by end of day. This is highly frustrating and the worst customer service experience i ever had. I would recommend new buyers to consider other options as i got horrible experience at the time of installation also. I am too worried now on continuing with this product as i got superb customer support from kent ro earlier.

Regards

Sanjeev