[Resolved]  Eureka Forbes — aquaguard faulty product

Address:Pune, Maharashtra, 411002

Dear sir,

I have purchased a aqua guard from the company, which was supposed robe working for my samsung fridge. The sales manager mr. Kapase himself had assured me that this model is suitable for the fridges which have ice makers as well as water dispensers.

So i bought the product trusting the sales managers promise. To my surprise just after two months the product started giving a problem. Since then their engineer must have come take ast five times but it's still not working we'll. I have offered them to refund me the money or give their latest product with storage, which they are not confirming. I think it's a breach of trust hence the complaint
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Sep 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
Eureka Forbes Customer Care's response
Dear Sujata,

Kindly elaborate your concern along with your registered contact number/customer ID via private message and I will surely assist you with the same.

Regards,
Shiraz
Verified Support
Oct 31, 2017
Eureka Forbes Customer Care's response
Dear Sujata,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Shiraz
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