[Resolved] Eureka Forbes — aquaguard geneus 7 ltr ro + uv +uf water, service engineer not attending | |||
Dear sir/madam, Regretfully say you that i have purchase a aquaguard geneus 7 ltr ro + uv +uf water on 04.05.2017, invoice no tax invoice # f0ysf[protected], order id: od[protected], order date:[protected] Invoice date:[protected] This water purifier is not proper working from 17th sep 2017. According this i have call several time to your customer care no. ([protected]), but only assuring given from your customer support, not to attending for service engineer till now. Service request details given below to you. 1. First service request no. [protected] dt. 17.09.2017 (By koyeli mukherjee[protected] 2. 2nd service request no. [protected] dt. 13.10.2017 (By bewauty[protected] 3. 3rd time (Shuvankar dutta[protected] dt. 15.10.2017 4. 4rth time (Amrapali) 16.10.2017 at 12.00 pm 5. 5th time (Konkana majumder) 16.10.2017 at 4.00 pm Now you please confirm when this purifier problem will be resolve? Awaiting your prompt reply. Thanks Snehasish roy Mo. [protected] H/o sri mohan kaushik Near shiv mandir, defence colony Near public bazar, baluda road Sohna - 122103 Dist - gurgaon Haryana Was this information helpful? | |||
Nov 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 Eureka Forbes Customer Care's response Dear Snehasish, Your details along with your concern has been shared with my service team in Gurgaon. They will connect with you soon to address the same. Request your patience meanwhile. Regards, Priya | |||
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