Eureka Forbes — aquaguard geneus plus/amc not getting serviced

Address:	Khordha, Odisha, 751015
Website:	www.eurekaforbes.com

Hi,
I bought 2 yrs amc from eureka forbes for my aquaguard geneus plus water purifier. I bought amc on 21/2/2017, but till date i have not received an single service yet. Upon calling the their bhubaneswar customer care. They provide another number and ask me to call the given number. So customer care personal keep you give different numbers and keep asking you to call the given number. One day i kept calling to different number that each customer care agent provide. So after 19 calls. I was given the same customer care number to which i called the very 1st call. The female agent was very rude and when i asked her if she could help address the service issue. She just hung the phone on me.

I'm going to file a consumer case against the contract. Atleast being a lawyer i'll peruse the legal the route and teach these third party vendor a real taste of service delivery failure.