[Resolved] Eureka Forbes — Aquaguard Geneus Water leak not fixed | |||
Two weeks back took AMC for one year on Aquaguard Geneus water filter. The Guys came and changed the filters. It was working fine before they did the replacement. From the same day, it started leaking water. Called customer services and raised a complaint, they came the next day and replaced an item. Still, leakage didn't stop. Requested to send senior technician, he came and replaced the sensor in the water tub. The issue still not resolved. I kept calling 1.860 number and the technician as a routine daily, they kept saying will send a technician in 24 hrs. Never allow talking to their managers or provide local service provider number. I've turned off the filter and started buying water now. Request No: [protected], Was this information helpful? | |||
Feb 28, 2021 Complaint marked as Resolved After the repeated calling of customer care, writing emails, the issue got resolved. Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Someone called and said they will send a technician immediately. As usual, no one showed up.