[Resolved] Eureka Forbes — aquaguard installation pending

siki115

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra, 411021

The company reputation has gone rusty. They just sell warranty and do not honor the agreement. Talking to customer care people is now a daily task till you get your things done. Be it 8-10-15 days. Your request/complaints will not be attended. That's how they survive in the competitive market. It has been 8 days and counting. My Water purifier is still in the box and waiting to get installed.May be this will ring some bells.

Abhishek
[protected]

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Oct 25, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

Eureka Forbes Customer Care's response Dear Abhishek,

I have asked my team from Ahmednagar to get in touch with you as soon as possible. They will definitely install your unit at the earliest.

Regards,
Anita

Verified Support

Sep 20, 2018

Eureka Forbes Customer Care's response Dear Abhishek,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita