[Resolved]  Eureka Forbes — aquaguard & ion exacense pvt ltd - fake

Address:Bangalore, Karnataka, 560049
Website:Ion Exacense Pvt Ltd

Customer ID - 35254
Ticket ID - 87344

Above ticket was raised for the complaint - The water purifier is not working, water was not getting filled properly, and shows green LED blinking. One of your technician visited and said the water inflow pressure is low and there is a sensor inside the device which detect the pressure and, thats why the green LED is blinking. I asked him to give this comment in written and he got angry on me and left the place. Later when I called the customer care I came to know the complaint was closed.

I have raised another complaint on 18th
Ticket ID - 88171

No one attend this complaint till now.. I have done my research on why the green LED is blinking and its no where related to the reason which your technician told me. Looks like you people trying make us fools.

I have taken 2 year AMC, just a month back, I am worried whether you guys will provide service for next two years.
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Eureka Forbes Customer Care's response
Dear Sreekanth,

I will surely help you with this. However, I am unable to trace any further information with the provided details. Please share your customer ID or registered mobile number along with your location, as it will help me to assist you faster.

Regards,
Anita
Complaint comments 

Comments

[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7747
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information