[Resolved] Eureka Forbes Aquaguard — Local dealer misguided regarding AMC on exchange of machine. | |||||
My delivery challan is from YCH EUREKA FORBES LTD.22/2, Sarada Pally, Ward no 21. Durgapur. Wet Bengal.pin.713213. The customer id [protected], rajiv karmakar .Ashoke pally, Raniganj, W.B.given at the time of installation does not match with my id number& name. The product which I had exchanged isAG Compact old withdual cartridge new machine.I had paid ten thousand and two hundred rupeesto my dealer, Lakhpati Giri Eureka forbes Asansol.My product was purchased in the nameof Dr. Bulbul Samanta, Dalpatty more, RANIGANJ W.B.Pin.713347.my given customer id [protected], receipt no.[protected], which does not match with the above name &id number. Now I am not getting my AMC as told before exchanging the machine.Please see to this matter as early as possible& resolve it.My old machineAG Compact was purchased in the name Dr D.P.Samanta, customer id.[protected]. thank you. Was this information helpful? | |||||
Mar 27, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 24, 2017 Eureka Forbes Customer Care's response Dear Chitrangshu, I've made a note of your issue. Be assured my team at West Bengal shall get in touch with you soon to address your concern. Regards, Priya Verified Support Mar 27, 2017 Eureka Forbes Customer Care's response Dear Chitrangshu, Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance. Regards, Priya | |||||
Add a Comment | |||||
61%
Complaints
7757
Pending
413
Resolved
4406
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment