[Resolved] Eureka Forbes — Aquaguard purifier not working from 5 days | |||||
Dear team, I have purchased water purifier of aquaguard geneus on 17/07/2016 with serial no. [protected] and artical code[protected] from reliance digital lucknow. As per product feature which was conveyed by sales team it will purify 6000ltr water then service button will be blink but if you will press reserve mode it will give you normally 1.5 or 200ltr in this time period you can change the filter and chip but unfortunately within 6 month service button is blinking and furifier system has been stoped we have lodge the complaint on your customer care no after 2 days engineer visited at my home and he said that you have used 6000ltr water and chip charges of rs. 5100/- will be pay for change the chip. I have only 2 person and one kid how can it possible 6000ltr has been consumed also 20 days out of city. Request you please resolve my issue at earliest otherwise i will bound to take shelter of consumer forum. Regards, Shashank shukla [protected] Dear team, We have not received any reply or not a single call from your side till the time. I am going to lodge the complaint in forum against your company. Regards, Shashank shukla [protected] Show quoted text Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 21, 2017 Eureka Forbes Customer Care's response Dear Shashank, Basis your conversation with my representative, I understand that your concern has been addressed. Do let me know in case you need any other assistance. Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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