[Resolved] Eureka Forbes — aquaguard reviva amc

SureshAPR

Address:

560103

Just to renew the amc i am trying to call these irresponsible fraud people from the last 2 weeks.
Multiple times i call and new people pick up the call and then they fix a time and no one bothers to turn up.
Then i call the next day and ask to escalate and they tell me "sire, escalation team is busy" please mail [protected]@eur*.com
Finally they call back and tell me they dont have a clue why those people did not turn up, when i insist to know the reason they tell me "sir they might have been busy"
Still now some raja reddy is the service responsible here and his highness is supposed to send somebody. What monopoly and what a poorly managed and unprofessional organization.

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Oct 29, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2019

Eureka Forbes Customer Care's response Dear Suresh,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Priya

Verified Support

Sep 23, 2019

Eureka Forbes Customer Care's response Dear Suresh,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Priya

Verified Support

Sep 27, 2019

Eureka Forbes Customer Care's response Dear Suresh,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Priya