[Resolved]  Eureka Forbes — Aquaguard RO didn't worked for even 24 hours after installation

Address:Gurgaon, Haryana

I Neha mishra [protected], bought aquaguard reviva ro on 15th of june 2015 and it stopped working on 16th june 2015. Today is 18th and no one till now have visited to our place for correcting the same. Called lot many times to different executives n promised by everyone that ro will get corrected in few hours and nobody visited our place. This irresponsible behaviour of aquaguard service team is creating a lot of inconvenience to me n my family. Somebody even told me dat our houseis very far from city dats why no one is attending the complaint. Why the hell u peoples installed RO then? Please take strict action against your sales n service peoples. Also, i want to return the product and want my money back, tell me the procedure for dat also. Neha Mishra
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Neha,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact number, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Neha,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information