[Resolved]  Eureka Forbes — aquaguard (ro+uv) board/panel issue

Address:560016
Website:www.eurekaforbes.com

We are stuck on water usage in our apartment for more than a week due to aquaguard (Ro+uv) failure. The complaint has been registered a week back & there was one missing spare parts for fixing the issue. There is no response from the company till 06/01/2018. We were told an eta of 2 days for fixing it from customer care and technician, this request is within the valid amc period.

Company/product : eurekaforbes/aquaguard
Date of incident/service request : 30/12/2017
Request number: [protected]
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Feb 20, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
Eureka Forbes Customer Care's response
Dear Anoop,

Your details have been sent to my team in Bangalore. Assuring you that they will get back to you at the earliest. Appreciate your patience in the meantime.

Regards,
Priya
Verified Support
Jan 11, 2018
Eureka Forbes Customer Care's response
Dear Anoop,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 

Comments

My registered number is [protected]. I have aquagaurd INNOVA.
And I have AMC till 2019. But lost my bill while shifting. Please share as soon as possible.

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