Eureka Forbes — Aquaguard Unused AMC not transfer to the new m/c

Address:

369/2 PURBACHAL KALITALA ROAD

I have taken AMC for the Water Purifiers - Aquaguard Total Protec+RO which was started from July 2020 (1 Year AMC) but in between I have purchased a new water purifier Aquaguard Geneus RO+UV in Jan-2021 and old Water Purifiers has been removed/scraped.

So remaining unused AMC for old Water Purifiers suppose to transfer to my new m/c which has been confirmed by Customer care executive by mail.

But now for expire of warranty for my new Water Purifiers Eureka Forbes is denying to transfer the unused AMC.

So company like Eureka Forbes are taking money from customer to provide service but providing service when required. I much say very unprofessional company.