[Resolved]  Eureka Forbes — aquaguard water filter geneus

Address:

Kollam, Kerala, 691001

I made a complaint for the above water filter on 11/1/2018 and the complaint no. Is [protected], sorry to state the same has not been attended till now. A technician came and checked the machine and said some part has to be replaced and that he is arranging for it. But nothing has happened since then. The sad part is that no one is giving us the status of the complaint and when it is going to be attended, i spoke to one mr. Shrijitsu of the service division and he promised to get back to me but neither did he call back nor does he answer my call. I find this totally unacceptable. How such a reputed company like yours can tolerate such irresponsible behaviour. If you have a reason kindly let me know.
Kindly note my machine is under amc.
Kindly arrange to get this complaint attended at the earliest and oblige.

(G. V. Cedric vaz)
Tele.: [protected]
Email: [protected]@yahoo.co. Uk