[Resolved]  Eureka Forbes — aquasure prime uv + uf

Address:Hyderabad, Andhra Pradesh

We have entered service contract with your company vide contract receipt no.0041688 dated[protected] for the period from[protected] to[protected]. For the purpose your executive viz., ramesh chari visited my home and opened the unit and replaced with candles and at the same time he removed one connecter from within the unit which draws water from tap to the unit. At that time i brought to his notice that he is taking out connecter and keeping it in his bag but he bluffed me that he has not done so and has lied. And he left. After that within short time the unit is leaking. Immediately we contacted him over phone and conveyed for which he told us he would come and rectify the same. But he has not come even after more than 100 calls from our end. Similarly your mr. Gunakar also has not come evenafter several calls.
Was this information helpful?
No (0)
Yes (0)
May 3, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
Eureka Forbes Customer Care's response
Dear Mr. Murthy,

Request you to drop in your customer ID and registered contact number here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Anita
Complaint comments 

Comments

Water Leackege
[protected] is the service request number .complained regarding a tube that has to be replaced for Eureka Forbes superb l ro . It’s been a week but there is no response . We have also paid 5000 extra for free insurance services for an year.same has happened several times . What can we do now
Ro water purifer does not work kindly send serviceperson to pavoorchatram
627808 tirunelvely district [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7758
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information