[Resolved]  Eureka Forbes — bad service at my area

Address:

New Delhi, Delhi, 110085

Hi to whomever it may concern
This is complaint id: [protected]dated : 5 sep 2019
Till date i have made several further escalations regarding same, talked with escalation team as well, engineers at my area (Pin code 110085), seems to think of it as a joke, i doubt if they are qualified enough as one of them visited today with wrong part to be installed on my machine, can i simply get a 100% refund of my amc (5k), i don't want to go into further hassle of keep on calling cc (That is btw very tough job itself, every call takes about 30-40 minutes that should take simple 2 min) , can u plz arrange a refund asap, or tell me a way to further escalate this issue to higher authorities, can u provide me with email ids of senior persons, who have really some power to make things move around here, not just notice down a complaint.