[Resolved] Eureka Forbes — biggest mistake I have made by purchasing eurovigil | |
I will not say the product is bad. But the quality of the technicians and the salesperson is very poor. Salesperson is always in a mood to extract the money even if the product has not been properly installed. The quality of the technician is even more pathetic. Anyone should expect that the technician of a branded company should be of good category. But its just the opposite. The technician is absolutely blunt, fool and arrogant. He has no technical aptitude and thus make my home absolutely mess with very blunt skill. Even after this i have paid them full and requested that to do something to rectify this shabby wiring. I have even complained to their customer care and they have only provided me a request no. [protected] but not an efficient person till now. Now i have stopped to follow up the issue and instructed the bank to stop the cheque payment. Now they started to follow up tomake the payment in cash but surprisingly not saying a single word about the unattended complain. It costs me nearly 36000/-. I would suggest avoid the eurovigil and get it done by local vendors who will do this job at much efficiently with high quality camera and dvr and softwares. Don't get attracted by the brand and get fooled like me. Was this information helpful? | |
Feb 14, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 14, 2018 Eureka Forbes Customer Care's response Dear Mr. Hossain, I've escalated your concern to my team in Kolkata. They'll get in touch with you at the earliest for further assistance. Regards, Priya | |
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