[Resolved]  Eureka Forbes — booking amount of rs.2000/- not returned back collected by cash by sales representative after booking was cancelled

Address:No 43 P3/C1 Muneshwar Layout, Haralul Kunla, Kudlu , Bengaluru 560068, 560056

Please note that the sales person has issued the receipt of your company for having obtained the amount
And he is representing your company. Since the concerned employee is presently in service, the company
Has authorised the sales representative to collect the booking amount and hence the company is
Responsible for the same. Please take necessary action. The sales representative name is mr mahesh
Gowda b. M. Phone number [protected] from bangalore. Please also let us know where to complain in
Writing. The receipt number of the amount is 392 issued by eureka forbes ltd, no.43, p3/c1, muneshwar
Layout, kudulu, bengaluru - 68.

Thanks..
N. Sundar

Mobile no.[protected].
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Nov 19, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2019
Eureka Forbes Customer Care's response
Dear Sundar,

I have asked my team from Bengaluru to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Priya
Verified Support
Oct 18, 2019
Eureka Forbes Customer Care's response
Dear Sundar,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya
Complaint comments 

Comments

Our vacuum cleaner is not working . The vacuum cleaner is not showing signal when we switch on the plug.we need a agent .it is inner problem please check it only
Eureka Forbes Customer Care's response, Oct 12, 2019
Verified Support
Dear Kanishk,

Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 15, 2019
Verified Support
Dear Kanishk,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 16, 2019
Verified Support
Dear Kanishk,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya

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